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Latest News for Thu, 23/02/2012: |
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13/01/12 - You Guys were Great!Everyone loves a compliment and the Incom team are no exception! We strive to give outstanding servi ... Full Article >>
06/01/12 - Join our fabulous team!Incom Business Systems is expanding year on year and, as such, we are looking to recruit a Marketing ... Full Article >>
23/12/11 - Christmas HolidaysOur offices are now closed until Tuesday 3rd January. Customers with Out of Hours cover can contact ... Full Article >>
22/12/11 - You can't hurry the Murray!“He is such a cheerful, friendly, helpful man and nothing was any trouble. He was very well trained ... Full Article >>
07/11/11 - The Annual Hotel Conference 2011.We are delighted to be exhibiting at the AHC 2011 tomorrow and If the prospect of hobnobbing with a ... Full Article >>
24/10/11 - Incom Win National Contact Centre AwardIncom Business Systems are delighted to have won the "Contact Centre Solution" Award at the Prestigi ... Full Article >>
12/10/11 - Charity gets a Hearty £1500.The British Heart Foundation has benefitted by over £1500 thanks to the generosity of customers, sup ... Full Article >>
07/10/11 - Apple iPhone 4s Launch.Great news! From today we can offer you the chance to pre-order the new iPhone 4S to connect onto th ... Full Article >>
14/09/11 - 3 is the Magic Number!We are delighted to announce that Incom Business Systems Ltd has been shortlisted for no less than 3 ... Full Article >>
16/08/11 - Incom get more than an “Oooh“ from RAF Typhoon!“I would like to take the opportunity to personally thank you for the professional manner in which y ... Full Article >>
05/08/11 - New Website Launched!As you can see, our new website has successfully been launched today. Moving on from our recent achi ... Full Article >>
27/06/11 - Runner-Up Success at the FCS.Incom Business Systems are delighted to be awarded Runner Up in the "Reseller of the Year" Category ... Full Article >>
21/04/11 - Incom on Target to Hit £5mIncom Business Systems is set to breakthrough the £5m barrier after winning a number of new contract ... Full Article >>
21/10/10 - Incom Add "Worth" to the BusinessIncom Business Systems are delighted to announce the acquisition of Yorkshire based, IT and telephon ... Full Article >>
24/08/10 - A Pat on the Back!The Incom team received a well earned pat on the back recently, in the form of a glowing letter of c ... Full Article >>
28/05/10 - Our Athletes run 100km per hour!TEN 'Incom Athletes' pounded the streets of Manchester in the name of charity last weekend, completi ... Full Article >>
08/12/09 - Ooh La La!TWENTY years since the company was formed, Incom Business Systems celebrated its anniversary in styl ... Full Article >>
21/09/09 - A Doctor's NoteNot all notes from the Doctor mean bad news!! Incom recently received the attached letter from one ... Full Article >>
22/06/09 - A Hat trick for IncomIncom Business Systems Ltd are delighted to have been selected as a Finalist for the 3rd time at the ... Full Article >>
25/03/09 - Keeping up our StandardsIncom Business Systems are delighted to announce our successful move from British Standard EN ISO900 ... Full Article >>
12/01/09 - Twenty Years at the TopIncom Business Systems Ltd have been providing “Best of Breed” business communication solutions sinc ... Full Article >>
03/01/09 - Service with a SmileShaun Robinson who has been at Incom Business Systems for over 11 years has been promoted to Service ... Full Article >>
18/12/08 - Incom's Royal Connections!Incom Business Systems are delighted to have provided a state of the art Panasonic KXTDA 600 Hotel T ... Full Article >>
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Everyone loves a compliment and the Incom team are no exception! We strive to give outstanding service to our customers and this week we were delighted to receive an email of commendation from PR Agency, Beth Cooper, following our work during their move to new premises in Chelsea.
Working to the customer's short timescale, we cabled their newly redeveloped offices for Voice and Data, before installing a new NEC SV8100 telephone system. Lines were transferred from their existing offices and additional lines added at the new site - all of which are (of course!) subject to favourable line rental and call tariffs through Incom Network Services. Our sales and installations team coordinated the whole process, making for a seamless move for Beth Cooper PR.
Group Director, Ashleigh Fleming, emailed us to say how much she appreciated our efforts in the lead up to the move and described our installing engineer, Shane White (pictured), as having done a 'sterling job'. She went so far as to say, 'You guys were great!'
Thanks Ashleigh, we really appreciate your taking the time to pat us on the back. Well done to Shane and everyone involved in the planning and implementation.
Incom Business Systems is expanding year on year and, as such, we are looking to recruit a Marketing Assistant to join our team to help with all aspects of marketing and PR. Applicants should have previous marketing experience or be a graduate with relevant skills. You will need to be organised and intelligent, with good communication skills and excellent spoken and written English. An attractive Salary is available for the successful applicant.
The job includes the following duties:
Management of email campaigns: design, creation, scheduling and reporting
Website - news and events updates and basic development work
Management and development of social media accounts
PR distribution to build brand awareness
Involvement in all marketing including planning, execution and campaign management
Liaison with telesales team re lead generation following campaigns
If you are interested in this position please email our Marketing Manager, Louise Kilvert, for an application form.
Our offices are now closed until Tuesday 3rd January. Customers with Out of Hours cover can contact our engineers via the Service Desk number: 0161 788 4400 then enter your PIN in the usual way.
Many thanks for your business this year and we wish you all a very happy Christmas and a prosperous New Year.
“He is such a cheerful, friendly, helpful man and nothing was any trouble. He was very well trained and educated in the system and knew his stuff!!!” An extract from an email from a satisfied customer, Gibson Lane Practice in Leeds, was received this week and a big pat on the back for David Murray, our Engineer who attended site.
As a business we strive to offer the very highest levels of customer service and are incredibly proud to receive such glowing emails. Well done David, you deserve to kick back and put your feet up over Christmas, after tomorrow nights works party of course!
We are delighted to be exhibiting at the AHC 2011 tomorrow and If the prospect of hobnobbing with a host of hearty hoteliers isn’t enough to get you to the conference, then the cast of inspiring Key Note Speakers, practical and interactive breakout sessions, up-to-the-minute industry news and extensive networking opportunities should be all the incentive you need to attend. And, exclusive to those attending on the day, there’s a Special Announcement, too! Click Here to Register.
Incom Business Systems are delighted to have won the "Contact Centre Solution" Award at the Prestigious Comms National Awards held at The Park Lane Hotel in London.
Now in their 11th year, the Comms National Awards were the first to recognise excellence in the UK convergence channel, and remain the most coveted industry awards. Independently and expertly judged, the Comms National Awards are prized by winners and finalists as industry recognition that their products and solutions are among the very best the channel has to offer.
Incom fought off stiff competition to receive the Award from Comedian and "Outnumbered" Star Hugh Dennis. MD David Hughes says "I am delighted to accept this Award on behalf of the amazing team that we have at Incom, to be recognised by our industry peers is a true honour". Hughes continues "over the last decade we have developed an excellent reputation for supplying and tightly integrating Call and Contact Centres with our Customers internal systems, this sets us apart from our competition and has been instrumental in winning this Award".
The British Heart Foundation has benefitted by over £1500 thanks to the generosity of customers, suppliers, friends and family who sponsored our MD David Hughes to complete the MBNA Chester Marathon on Sunday the 9th October 2011.
Around 3,000 runners and over 10,000 spectators took to the streets of Chester and North Wales for the second annual MBNA Chester Marathon. The event has been hailed a fantastic success story for the region.
David completed the 26.2 miles in 4 hours 56 Minutes with an injured calf (muscle not baby Cow!). David said "in 2003 I did the Great North Run and vowed never to run a Marathon due to the pain of doing a half marathon", 8 years on and David explains, "it is 20 years this year since my Father died of a Heart Attack and I wanted to achieve something positive out of a negative anniversary".
The British Heart Foundation are the nation's heart charity and their vision is a world where people don't die prematurely from heart disease. "The generosity, kindness and support I received from everyone, both astonished and inspired me to complete the race in under 5 Hours" David concludes.
Great news! From today we can offer you the chance to pre-order the new iPhone 4S to connect onto the Vodafone network. This is a fantastic opportunity for you to receive the new device as close to the launch date of 14th October as possible. Please contact our Sales Team on 0161 788 0000 to pre-order your handset.
We are delighted to announce that Incom Business Systems Ltd has been shortlisted for no less than 3 Comms National Awards!!! They are in the categories:- "Enterprise Vertical Solution", "Contact Centre Solution" and "SME Unified Comms Solution".
Now in their 11th year, the Comms National Awards were the first to recognise excellence in the UK convergence channel, and remain the most coveted industry awards. Independently and expertly judged, the Comms National Awards are prized by winners and finalists as industry recognition that their products and solutions are among the very best the channel has to offer.
The Awards Ceremony is being held at the prestigious Park Lane Hotel in Piccadilly, London on the 13th October 2011.
“I would like to take the opportunity to personally thank you for the professional manner in which your Engineer carried out his duties. In my opinion, he is a real credit to himself and your company.” This is an excerpt from an email received today from the Engineering Manager at the Royal Air Forces’ Typhoon Training Facility in Coningsby.
RAF Coningsby, having started life as a wartime bomber airfield, has now evolved into the RAF’s foremost fighter base, responsible for the evolution of the Services air defence tactics and doctrine. As part of Number 1 Group, RAF Coningsby is one of the three air defence fighter bases in the United Kingdom.
Having waited 6 years to implement a new telephony system and originally having placed an order for an NCP 1000 via Worth Comms, the customer was a little apprehensive as to what impact the recent “buyout” would have on the implementation. Needless to say that not only did the implementation happen without a hitch, the customer felt compelled to write to the company thanking them and the Engineer for the high standards of workmanship.
As you can see, our new website has successfully been launched today. Moving on from our recent achievements, we have redesigned our website with a fresh new look and dynamic content. Website visitors can browse our company information, find the latest news or utilise our technical tools any time.
Our new Incom Customer Support Online (ICSO) portal allows current customers to log in and have full access to online support for their equipment and contact our live support personnel with the touch of a button.
A very special thanks to our Marketing Manager, Louise Kilvert's diligent efforts with the website content and congratulations on a smart new design achievement!
Incom Business Systems are delighted to be awarded Runner Up in the "Reseller of the Year" Category at the Federation of Communication Services Awards held last week at The IET Savoy Place in London. The Federation of Communication Services- FCS - is the UK Trade Association for the communications services industry representing businesses delivering products and services to customers by radio, mobile, fixed and IP telephony. David Hughes MD at Incom said "this is the first time that we have entered the FCS Awards and to have become Runner Up is a great achievement".
Incom Business Systems is set to breakthrough the £5m barrier after winning a number of new contracts.
The firm, which employs 36 people, had a turnover of £3.7m in 2010 and is on course to hit the £5.7m mark this year after securing significant contract wins with C E Electric, Harley Medical Group and The Clare James Group in addition to acquiring a Yorkshire-based rival.
Incom strives to provide a ‘one stop shop’ for business communications. It provides businesses with everything from fixed line and mobile telephone systems to integrated voice and data solutions. Its blue chip customers include Britannia Hotels, British Transport Police and many Volkswagen, Audi and Toyota car dealerships.
Incom was acquired by joint managing directors David Hughes and Jason Kilvert in 2004 in a management buyout. David had joined the company as a junior salesman in 1989, while Jason was first employed by Incom as a stores man in 1993. Both worked their way up the ranks and are now spearheading the company, which is on the acquisition trail in a move to boost its ambitious growth plans.
Last year, the business moved into new premises on Clarendon Road, Manchester and also bought Yorkshire-based Worth Comms and is now poised to make further acquisitions in a highly fragmented market.
David says: “Worth has been fully integrated and we are now looking at further acquisitions in a market that is ripe for consolidation."
“Our strategy is to grow through acquisition and organically by securing further blue chip customers. We are passionate about doing business ethically, which has been at the heart of our longevity in an ultra-competitive market.”
Incom is being advised on its acquisition and growth strategy by law firm Pannone. Kay Kennedy, head of entrepreneurial services at Pannone, said: “Incom has a very exciting future in a buoyant sector that presents a number of acquisition opportunities."
“We are helping the team fulfil its growth strategy which is immensely rewarding given the ambition and determination of the dynamic team.”
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