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 Our Athletes run 100km per hour!
TEN 'Incom Athletes' pounded the streets of Manchester in the name of charity last weekend, completi - 
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Ooh La La!
TWENTY years since the company was formed, Incom Business Systems celebrated its anniversary in styl -
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A Doctor's Note
Not all notes from the Doctor mean bad news!! Incom recently received the attached letter from one -
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A Hat trick for Incom
Incom Business Systems Ltd are delighted to have been selected as a Finalist for the 3rd time at the -
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Keeping up our Standards
Incom Business Systems are delighted to announce our successful move from British Standard EN ISO900 -
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Twenty Years at the Top
Incom Business Systems Ltd have been providing “Best of Breed” business communication solutions sinc -
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Service with a Smile
Shaun Robinson who has been at Incom Business Systems for over 11 years has been promoted to Service -
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Incom's Royal Connections!
Incom Business Systems are delighted to have provided a state of the art Panasonic KXTDA 600 Hotel T -
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A Hat trick for Incom - 22/06/2009
Incom Business Systems Ltd are delighted to have been selected as a Finalist for the 3rd time at the Prestigious "Comms Business Awards 2009".
David Hughes, MD at Incom Business Systems says "the Comms Business Awards are like "The Oscars" for the communicaion industry and to have reached the Finals for a 3rd time is an amazing achievement".
The Awards were held at a 5 star Dinner at the Lancaster Hotel in London on the 4th June.
Click here to find out more about the 2009 Comms Business Awards
Keeping up our Standards - 25/03/2009
Incom Business Systems are delighted to announce our successful move from British Standard EN ISO9001:2000 to the latest 2008 (BS EN ISO9001:2008). All BSI Registered companies are required to achieve this by end of 2009 if they wish to continue BSI registration.
Jason Kilvert, Joint MD at Incom comments "This is a fantastic achievement, it offers our customers the peace of mind that we ourselves are monitored as an organization on a regular basis."
Our accreditation covers the sales and marketing, supply, installation, and maintenance, including technical support, of a range of voice and data solutions.
To visit our link on the BSI Website please click here
Incom Trialling new Technologies - 30/01/2009
Incom Business Systems are trialling "Windows 7". Currently available as a Beta download for a limited period, "Windows 7" claims to make everyday tasks faster and easier, make your PC work the way you want it to and make new things possible!!
Group IT Manager at Incom Business Systems Andy Pollitt comments "being early adopters of new technology is at the forefront of what our organisation is all about and evaluating Microsofts latest software before general release assists us in staying ahead of our competition". Pollitt continues "Microsoft have greatly improved the taskbar in Windows 7 and there are some excellent new features like Jump Lists and Windows Touch".
To find out more and watch videos about "Windows 7" plese Click Here
Twenty Years at the Top - 12/01/2009
Incom Business Systems Ltd have been providing “Best of Breed” business communication solutions since 1989. Our installations have ranged from traditional Business Telephone Systems to fully integrated Voice and Data solutions.
2009 sees us celebrate our 20th year in business and we are exceptionally proud of the milestones that we have achieved over the past 20 years. We have always been early adopters of technology and have a proven track record of deploying the technology when it offers a benefit to our customers businesses.
Our achievements over the past 2 decades include:
1989. Company Incorporated, Awarded Panasonic Authorised Reseller and BSI Accredited.
1993. Became Authorized “Mercury” (now Cable and Wireless) Reseller.
1994. Awarded Nationwide LCR Contract for Leading Supermarket Chain.
1995. Became Aastra (formerly Ascom) Accredited Reseller.
1996. Installed 1st DASS2 ISDN 30 at Large American Company based in Wales.
1998. 1st ISDN2e and ISDN30e Installation at National Hotel Chain.
2000. Launched Network Services division offering cheaper telephone calls through our own billing platform.
2001. Microsoft Accreditation achieved and 1st Voice Over IP Installation for a plant hire company.
2002. Awarded NEC Accredited Reseller status.
2004. Provided Telephone Line Rental through our brand new Billing Platform.
2005. 1st Broadband installation and deployed 1st IP DECT at large Composites Company in the Midlands.
2006. 1st WIFI Installation at Large Hotel Group.
2007. Cisco SMB Select Accreditation Achieved.
2008. 1st Hosted IVR Solution at World Renowned Theatre Company in London. BT Openreach and BT Wholesale accredited.
We pride ourselves on offering a “one stop solution” for all our customers communication needs be it Voice or Data. In the last 2 decades we have helped thousands of businesses improve the way they communicate with staff, suppliers and customers and in many cases have saved them money in the process!
Service with a Smile - 03/01/2009
Shaun Robinson who has been at Incom Business Systems for over 11 years has been promoted to Service Desk Supervisor.
Rarely seen without a smile on his face, Shaun is an exceptionally popular member of staff, with both Customers and Colleagues alike.
He will bring over a decade of knowledge and experience from out in the field to our ever important Service Desk. This will allow customers to receive support quicker and more efficiently than ever before.
Incom's Royal Connections! - 18/12/2008
Incom Business Systems are delighted to have provided a state of the art Panasonic KXTDA 600 Hotel Telephone System to the Queen Hotel and Kings Suites in Chester.
The Queen Hotel has been transformed in recent years by the Feathers Group combining the wonderful architecture and tradition of this grand marque hotel with highly creative and contemporary design.
Incom Business Systems are the preferred supplier to the Feathers group of Hotels for Telephone Systems, Wireless Internet Access, Line Rental and Calls. The fact that the Hotel could have “ONE” point of contact for all their Voice and Data requirements was a deciding factor in selecting Incom Business Systems.
The hotel has enjoyed many celebrities and dignatries through its doors over the years including the likes of Charles Dickens. The Queen Hotel is not only the largest hotel in Chester with 218 bedrooms, it is now the largest Best Western Hotel in the UK through the creation of the "Kings at the Queen", a superb conversion of an adjacent building into a further 87 super deluxe suites and an executive lounge, bar and restaurant. To visit the Hotels Website please click here.
Sponsoring Local Talent - 14/10/2008
Incom Business Systems are proud to announce that they are the new sponsors of Ladybridge Celtic who play in the Bolton and District Under 11s League.
In their second season together the team are hoping to build on a strong finish to the season last year.
Pictured is Ben Wild sporting the new kit taking on a St Andrews defender.
Awards Finalists - 05/06/2008
Incom Business Systems are delighted to have been shortlisted for the 2008 Comms Business Awards yet again. The Awards which recognise the Elite of the Telecomms Industry are held annually in London.
Incom have been shortlisted due to the Excellent Customer Service provided on an installation in Ireland on behalf of their American parent company.
Pictured are the proud Management Team and their Partners at the Black Tie Event.
Incom on the Piste! - 26/02/2008
Earlier this month, Incom Business Systems' David Hughes and Paul Lowe Skiied The Vallée Blanche glacier in Chamonix, France, which runs down from below Mont Blanc du Tacul and the Aiguille du Midi to the valley. The spectacular route is extremely popular with Skiers and Snowboarders, however care should be exercised due to crevasses! Paul, who has Skiied for over twenty years said it is one of the most exhilarating experiences of his life!!
We're Networking with Global Leaders! - 27/10/2006
Incom Business Systems are proud to announce that they have been awarded SMB Select
Partner status by Cisco Systems. Following ongoing monitoring and examinations Incom
Business Systems gained this accreditation by meeting all requirements and criteria
necessary to earn the designation of Cisco Invitation Programs for SMB Select Partner in
the UK.
Incom Business Systems Limited has completed a very focused effort to increase the
level of Cisco sales and support capabilities within its organisation. They have met the
rigorous Cisco certified personnel levels required by an SMB Select Partner partner. This
illustrates that Incom Business Systems’ sales & support have attained the highest level
to sell, install and support Cisco products.
Cisco Systems were delighted with Incom’s performance and their management team comments, “It’s an outstanding accomplishment
for Incom Business Systems and demonstrates their desire to progress. We value the commitment and expertise that Incom Business
Systems Limited has demonstrated and looks forward to working together.”
Having expertise in all aspects of convergence technology including VoIP, CTI, Call Centres, Wireless Networking and Voice over WAN
allows Incom Business Systems to understand how an organisation needs to communicate and offers professional advice on the best
solution. Established in 1989, Incom Business Systems hold BSI quality assurance and are monitored on a regular basis.
Since the company's inception Cisco Systems is the worldwide leader in networking and their IP-based solutions are the foundation of
these networks. Today, with more than 47,000 employees worldwide, the tradition of innovation continues with industry-leading
products and solutions in the company's core development areas of routing and switching.
Managing Director, Jason Kilvert, comments on the award, “We are very proud of this
achievement and look forward to developing our relationship with Cisco Systems. Incom
endeavour to make advances within telecommunications and becoming a partner of a
worldwide leader in networking ensures that this continues.”
Raising Mountains of Cash for Charity - 21/07/2006
Employees of Trafford Park-based communication
solution provider, Incom Business Systems, have
been going to extremes to raise money for
children’s charity, Rainbow Trust St. Francis House
by trekking up Mount Snowden.
Incom’s Debra Kilvert and Kris Nuttall were brave enough to
take on the challenge of climbing up the highest mountain in
England and Wales and were joined by 65 other fundraisers.
The charity drive was organised by one of Incom’s biggest
customers, Ashtead Plant Hire, who invited them to take part
over the weekend of July 21st- July 23rd. Incom Business
Systems’ MD David Hughes generously offered to match the
£250 raised by Debra and Kris and donated £500 to show their
support to Rainbow Trust. The charity walk raised an
astonishing £6000 which smashed the target amount of £2000.
The money raised allows Rainbow Trust to keep one of their
respite homes open for one week
Investing in Staff - 08/07/2006
Two years since the management buyout of communication solution provider Incom Business Systems, the directors continue to fulfil their promise to invest in staff development. Part of this commitment is on-going staff training and
promotion from within the company wherever possible.
The directors are delighted to announce the internal promotion of Paul Lowe, who has been named as the new National Engineering Manager. Paul has been a dedicated engineer at Incom Business Systems for over 12 years and managing directors David Hughes and Jason Kilvert believe the technical expertise and strong relationship Paul has developed with the engineering team will help to drive the company forward. Paul Lowe comments, “This is a great opportunity, I have enjoyed the last 12 years at Incom Business Systems and I am now looking forward to the challenges ahead of me as the National Engineering Manager. I hope to provide the support and knowledge to the engineering team that I experienced as an engineer myself.”
Managing Director David Hughes said, “This is excellent news for both Paul and the company, yet again we have re-invested in our workforce by promoting from within. We see internal promotion as one way to reward our long serving and loyal employees for their support and dedication over the years.” The engineering team not only receive extensive product training to the highest standards by the manufacturers direct but their safety on the roads is a concern for the directors as well.
The directors wanted to ensure the safety of their drivers by investing in an advanced training course because the high mileage covered by the nationwide team of engineers means they are statistically 50% more at risk of being involved in an accident. Paul Lowe and Shaun Robinson, two members of the Incom Business Systems engineering team, attended the course where they were taught better forward planning and observation and defensive driving skills, which gives them greater control over their driving and can reduce the stress of driving in a busy environment. A Police Class 1 Driver called Keith Shuck ran the course and it comprised of a briefing, 1 day on road tuition, demonstration drive and de-briefing.
Keith Shuck said, “I was very pleased with the standard and attitude of all the drivers. They were very keen and responded well to the advice given. The course has taught them how to reduce the risk of an accident by becoming more observant and the safer speed and position.”
Incom Awarded Gold Partner Status - 08/02/2006
Just 18 months since the management buyout of communications solution provider Incom Business Systems, the directors are delighted to announce that they have been awarded Aastra Gold Partner Status.
As Aastra Technologies’ second longest serving dealer in the UK, this accreditation is recognition of on-going performance and a long-term solid relationship between the two companies. Aastra launched it’s Partner Certification Programme earlier this year to acknowledge resellers both nationally and internationally.
The programme demonstrates a strong trust in accredited partners which in turn provides reassurance for customers who require a complete solution from a trusted supplier that provides flexibility and represents true value for their investment. Established in 1989, Incom Business Systems was among the first resellers from a traditional voice background to take the leap into converged communication solutions. Having expertise in all aspects of convergence technology including VoIP, CTI, Call Centres, Wireless Networking and Voice over WAN allows Incom Business Systems to understand how an organisation needs to communicate and offers professional advice on the best solution. As approved resellers for a number of leading manufacturers, Incom Business Systems strive to supply the right products based on an assessment of a customer’s requirements.
Aastra Technologies Limited has its headquarters in Ontario, Canada. It develops and markets products and systems for accessing communication networks including the internet. Products include residential and business telephone terminals, screen telephones, Enterprise Private Branch Exchanges (PBX), network access terminal and high quality digital video encoders, decoders and gateways. It serves clients in North America and Western Europe, with a growing presence in South America and Asia. Paul Cooke, Aastra national dealer sales manager, comments: “Incom Business systems have been a fully committed Aastra reseller for 10 years.
Their experience, market knowledge and high levels of customer service has proven invaluable in marketing and supporting the Aastra IntelliGate IP PBX phone system range to their large customer base throughout the UK. It is for these reasons that Aastra have awarded Incom with Gold Partner Status. Managing director David Hughes said: “Being awarded Gold Partner Status by Aastra is a tremendous achievement for the company and is a reward for all staff which recognises their efforts and commitment over the last decade that we have been trading with Aastra.”
Expanding our Horizons - 25/01/2006
LESS than 12 months since they led a management buyout, two Bolton businessmen have given their company a massive boost with a further expansion by purchasing Incom Network Services. David Hughes of Westhoughton and Jason Kilvert, of Lostock, bought business telephone systems supplier Incom Business Systems in Trafford Park in March 2004.
Incom Network Services utilises a portfolio of top tier carriers to provide a managed service offering reduced cost telephone calls and line rental to business customers. Monitoring the tariffs of suppliers ensures that the company can continually offer the most competitive rates from the best of the UK's Network operators.
Click here to view the rest of the article on the This Is Lancashire website.
Incom, Sweating Buckets to Raise Buckets of Cash! - 22/09/2005
Four fighting fat, oops, fit fellows(!) from Incom Business Systems joined the 47,000 throng taking part in the BUPA Great North Run on Sunday 21st September. Led by company directors David Hughes and Jason Kilvert, the Incom Business Systems team endured the 13-mile slog from Newcastle to South Shields to raise more than £2500 for the charity Christie’s Against Cancer.
Incom Business Systems' Jason Kilvert, David Hughes and Iain Rose all completed the run in under 2 and a half hours. NEC and Panasonic helped the team to raise funds for the charity that supports the work of the Christie Hospital in Manchester. The hospital is the largest single-site cancer research and treatment centre in Europe. Sales Director David Hughes said, “We were happy to take on the challenge of the Great North Run to support Christie’s.
Two years ago we completed the Manchester to Blackpool bike ride for the same cause - who knows, two years from now we could be scaling Everest!” Now in its 23rd year, the Great North Run is the world's biggest half marathon and Britain's largest running event. Over the years, the north-east of England has played host to more than half a million runners tackling the famous route. Joining the Incom Business Systems team to take part in this year’s run was the golden girl of British sport, Paula Radcliffe, who set an unofficial world record completing the course in 65 mins and 40 seconds. Other famous runners included BBC Sports Personalities Mark Bright and John Motson, former Labour spin chief Alastair Campbell and Olympic rower Matthew Pinsent.
Click here to view the rest of the article on the Channel Info Website.
Finalists in the 'Telecoms BAFTAs'! - 01/08/2005
Incom Business Systems Ltd, Trafford Park, has beaten stiff competition to become a finalist in the Reseller of the Year category for the Comms Channel Awards 2005 - the telecoms industry’s equivalent of the BAFTAs! With over 3000 resellers in the UK, these independently judged awards are designed to genuinely recognise excellence in the industry. Just four finalists have been shortlisted, with the winners to be announced at the awards ceremony in Birmingham on 12th April 2005.
Incom Management Buyout - 12/04/2004
Incom Business Systems Ltd has recently completed a management buyout. The new Joint Managing Directors David Hughes (formerly Sales Director) and Jason Kilvert (formerly Technical Director) have in excess of 25 years time served with the company. “Our aim is to continue the growth and development we have worked hard to achieve over recent years and to further enhance our range of products and services with the on-going advances in convergence technology”
David Hughes claims that the knowledge gained from many years at the company has paved the way for a smooth transition to ownership for the MBO team. “Jason and I bring extensive experience of all elements of the business.
Having been directors of the company for a number of years and heavily involved in the day to day running, this has been an evolutionary step for us. It was important to us to make the changeover as seamless as possible in order to provide continuity for both our customers and our loyal staff.”
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0161 876 5353