Latest Posts - 22 Jul 2018
We’re delighted to announce that the Incom-CNS Group has been shortlisted as finalists in the view more >
The solution that makes it easy for businesses to extend voice and unified communication (UC) applications from existing PBX and UC systems to a wide range of mobile platforms - securely, cost-effectively and effortlessly.
With Mitel Mobility's use of AES-256 encryption, IT administrators can be assured that their mobile voice communications are secure. Security is increased via device-level and user-level authentication with innovative digital certification and automatic initiation of application-layer SSL VPN when the users are outside the enterprise firewall.
Supporting 10 to 5,000 users, Mitel Mobility has a central client management portal for single solution administration across all PBX, UC systems and mobile platforms. Bulk configuration and software updates to all devices is simple - with a single click - eliminating the need for manual upgrades and end-user intervention.
Using Mitel Mobility, employees can access the features and capabilities of your business telephone system such as: extension dialling, transfer, conferencing, calendar, instant messaging and presence - with users free to connect from any location on any network (voice-over Wi-Fi, 3G/4G or mobile).
With Mitel Mobility, IT departments can allow employees to use personal smartphones and tablets. Users can leverage a single converged device for both business and personal communications, accessing desk phone and UC capabilities from their own devices.
Whether you provide smartphones or tablets for your workforce, or you're looking to embrace the growing trend for BYOD (bring your own device) - Mitel Mobility puts the power of office communications at the fingertips of your workforce.
Participate in conferences, view spreadsheets and presentations and collaborate with colleagues or customers on their desktops from your iPad or iPhone using Mitel Conferencing.
Mitel Mobility selects the best available network automatically, reducing mobile roaming charges by leveraging VoIP over Wi-Fi and mobile data (3G/4G). International direct call charges can also be drastically reduced by routing calls through the enterprise PBX to apply least-cost routing. Additional capital and operational expenditure reductions can also be achieved by eliminating the number of unused desk phones and the purchase of mobile handsets and tablets, if you implement a BYOD scheme.
Mitel Mobility Client integrates with mobile device UI and is available for a wide-range of smartphone and tablet operating systems, including those from: Apple, Android, BlackBerry (up to 7.1) and Symbian.
Merge the benefits of Mitel Mobility with the convenience of a desk phone designed specifically to support iPhone and iPad devices. The Mitel Dock lets workers charge and use their devices on an ergonomic desk phone that delivers high-quality audio with handset, speakerphone and headset support.
*ShoreTel August 2013
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Did you know that, on average, 94% of a company’s marketing budget is spent trying to get people to call their business? When they do call, a staggering 70% are transferred or placed on hold, faced with uninteresting recorded messages or worse still – silence or beeps!
Customers are the most important thing to your business; however, a poor on-hold experience can cost even the most professional businesses with the highest quality products and services both financially and in terms of t
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."