Mitel Connect - A Breakthrough in Business Communications

Mitel is proud to introduce Mitel Connect, a remarkable innovation in IP telephony and unified communications. The first of its kind, Mitel Connect is a platform built on a single software code base that means you can design your communications system any way you like: as a managed service from the cloud, as a hardware system you manage yourself, or as a hybrid deployment where some locations and applications are managed in the cloud and others are managed onsite. You choose.

This flexibility means that you can also choose how you want to expense your communications system - as a monthly subscription operating cost where Mitel manages everything for you, or as a licensed product capital expense that you control and amortize over time. Because it is based on a single code base, adds, changes, and updates are simple and include complete parity of features across both types of deployment.

You decide when, if, and how to migrate to the cloud. And, whatever you decide today is completely adjustable to what you may need tomorrow. The investments you've made are protected.

Learn more about Cloud Telephony.

And while Mitel Connect is certainly a huge advance for IT, it also provides a simple platform for employees, partners and customers to engage and communicate, whether they are remote or in the office. ShoreTel Connect saves time and takes the frustration out of engaging so people can focus on getting their work done and their ideas heard. And when integrated into other business applications, Mitel Connect makes it easier to share insights, be more productive and grow the business.

Why Mitel Connect?

Mitel Connect provides an intuitive new collaboration experience that:

  • Allows personalised communication according to individual preferences.
  • Makes enterprise communications as easy to use as personal ones.
  • Escalates conversations from an IM, to a call, to an online meeting, to a web desktop share with or without video - with the single click of a button.
  • Enables easy collaboration with both internal and external groups.
  • Eliminates the need for plug-ins, complex set-ups and multiple application windows and passwords.

The Incom Customer Experience

For staff at every level, the use of advanced communications solutions must be manageable, flexible and scalable to meet the immediate and future needs of the organisation. Our award-winning communications solutions for insurance providers enable people to collaborate and work more effectively, while reducing operational costs and capital expenditure. Our expertise in voice and data convergence and contact centre technologies enables us to address the evolving requirements of organisations of all sizes.

Contact us today for advice on how Mitel Connect can deliver tangible business benefits to your organisation. Call the Incom team today on 0800 054 2576.


Existing customers can chat to our friendly support team online to report a fault.

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