Latest Posts - 24 May 2018
We’re delighted to announce that the Incom-CNS Group has been shortlisted as finalists in the view more >
Purpose built for IP, Mitel's highly reliable platform brings together:
In today's work environment, it has become essential to integrate mobile devices into an organisation's central communication platform. With the Mitel Mobility Solution, whether in the office, on the move or working from home - your workforce can easily communicate on the devices of their choice; securely, simply and cost-effectively.
Mitel Enterprise Contact Centre (ECC) software provides advanced multimedia call centre solutions for all organisations. Sophisticated real-time management and reporting tools let organisations analyse their performance and measure the results. The customer experience can be tailored to meet specific requirements with advanced routing, multiple service options, and tools that help deliver calls to the right agents and services at the right time.
Mitel pride themselves on offering the lowest Total Cost of Ownership, with many customers reporting a return on investment in less than a year.
The Mitel Dock is an affordable system designed to meet the demands of modern workforces to integrate mobile devices (such as iPad and iPhone) with desk phones. Mitel Dock enables users to charge devices and achieve high-quality audio whilst fusing together the features of a business telephone system with the convenience of a mobile device.
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Businesses are more mobile and connected than ever. Migrating telephony and other communications to the Cloud are one of the most sensible ways modern companies can adapt to the changing needs and increasing demands of customers and team members.
However, it should be noted that similar to other business transformation activities, migrating to the Cloud should not be done without a clear strategy. Whilst Cloud Communications come with numerous benefits and savings; it can be an expen
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."