Telephone Systems

Business Telephone Systems

  • Contact Centres
  • Business Mobility
  • Hospitality Solutions
  • Single or multi-site scalable systems
  • Nationwide installation & maintenance

Incom Business Systems has been supplying, installing and maintaining business telephone systems for 24-years. During this time, telecommunications technology has changed dramatically and continues to evolve at a rapid pace to meet the growing demand of organisations to provide intelligent call routing, functionality and reporting. Although the options may have changed, the telephone system remains at the core of your business communications and it is essential that you implement the right solution to deliver business advantage and return on investment.

Whatever your size or industry, from single office to multi-site, we provide scalable telephone systems by the world's leading manufacturers including: ShoreTel, NEC, Panasonic and Cisco.

Speak to our experts today - let us help you identify the right solution for your business needs. Call our Sales Team on 0800 054 2576 or click here to email us.

Contact Us

Your Name: Email Address: Telephone: Your Enquiry:

Our friendly and helpful staff are ready to take your calls, Monday - Friday, 8.30am to 5:00pm.

Call today 0800 054 2576


Existing customers can chat to our friendly support team online to report a fault.

Available 09:00 - 17:00 Monday to Friday

Customer Support

Latest Posts - 27 Oct 2016

17 2016 06

Oh, what a night! Huge celebrations across the Incom-CNS team today, following last night's 'double' ...view more >
17 2016 05

We are proud of the fact that every year since 2006, Incom has been selected as a Finalist in at lea ...view more >
16 2016 05

Incom Business Systems has been chosen as the sole provider of business communication soluti ...view more >

Latest Blog

The contact centre as touchpoint for service excellence - 16/05/16

In our latest guest blog, Niki Waters, Projects Manager at Premier Holidays, identifies the trends and challenges shaping the contact centre of the future.

They haven’t always been viewed as a company’s most valuable assets, but with customer service critical to winning new customers and enhancing loyalty, the role of the contact centre is fast taking centre stage. So what are the key challenges faced by those responsible for the performance of the contact centre? And
...view more >

Customer Videos

> Williams F1 uses UC and mobility to extend office trackside at Grand Prix

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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies which the ShoreTel system has certainly done."

Niki Waters, Premier Holidays, Cambridge

"The ShoreTel system provided and installed by Incom will pay for itself in two years through significantly reduced management costs and we have already achieved substantial savings on our telephone bill - in the order of 20%."

Stuart Stephen, Stafford & Rural Homes.

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