Latest Posts - 19 Jun 2018
We’re delighted to announce that the Incom-CNS Group has been shortlisted as finalists in the view more >
Lync 2010 delivers easy and engaging access to multiple communication modes through a single, simplified interface. Users can connect and collaborate from any location that has Internet connectivity.
Find the right people, right now - See the availability of colleagues immediately with detailed presence information. Easily find others in your organization by name using global directory search, or by interest and expertise using Microsoft SharePoint powered Skill Search.
Communicate how you want - Switch instantly among instant messaging, voice, video, conferencing, and application sharing, as needed, during any conversation.
Turn any conversation into a collaboration - Whether you're conversing person to person or in a conference, a single click is all it takes to share an application or your desktop, upload a PowerPoint, open a whiteboard, or transfer a file in real time.
Connect with your social network - Communicate your personal status using the status note in the main Lync UI, and keep track of updates from your colleagues through the Activity Feed tab. Use pictures and video calling to make long distance communications more personal.
Dial with ease - Dial by name using your Contact list or the search functions, or use the dial-pad in the Lync Phone tab to easily make voice calls. Visual access to voicemail in the Phone tab lets you listen to messages and view the corresponding Outlook item and automatic transcription.
Control how people reach you - Use Presence and privacy settings to control how others contact you, and your call forwarding settings to ring other numbers and identify others to handle calls on your behalf.
Communicate directly from Microsoft Office - Bring other users in to comment on documents and spreadsheets without switching applications.
Work from anywhere - Stay in communication and productive anywhere you have an Internet connection - no VPN required.
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People are more connected than ever. We call, text, email, message, tweet and view streams of data across multiple communications channels every day. For telecoms providers, this increases the importance of maintaining robust service quality.
According to research from Teleco Professionals, 75% of telecoms service providers make network quality a k
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."