Latest Posts - 21 Jan 2019
The Incom-CNS Group has been awarded coveted Platinum Partner status by national business co ...view more >
Incom is a complete business communications provider. We work with companies of all sizes and industries across the UK to advise, plan, install and maintain leading-edge solutions.
Communication is at the core of all business - whether internal communications, within your organisation, or when dealing with customers and partners. Without the right technology running your business communications it is difficult to adapt to changing market conditions, develop and grow your business, meet customer expectations or even keep pace with competitors.
At Incom we understand this. We also know how unique each company is; so we take the time to understand how your business runs, and its specific requirements ï¿½ then we tailor our solutions, especially for you. Our solutions we have put in place for our customers range from simple, small office telephone systems and computer networks, to the most sophisticated contact centres - encompassing CTI, unified messaging, call recording and detailed call management statistics. Whatever your requirements, you can count on us to provide the solution that you need and on-going support to keep your business running smoothly.
We've spent 24 years at the leading edge of the business communications industry and our team is made up of highly-skilled individuals. Combine this with an extensive, proven portfolio from industry leading manufacturers and you have a single, trusted partner for all your business communications.
We're easy to do business with and we strive to be the partner of choice for business grade voice and data solutions. Whatever our service provision to you, we include everything on one bill (e.g. calls, lines, equipment, mobile, maintenance, Wi-Fi, broadband). Bills are tailored to your requirements, so if you need a breakdown by individual or multiple sites and telephone numbers, we can deliver this to you. No problem.
Our friendly and helpful staff are ready to take your calls, Monday - Friday, 8.30am to 5:00pm.
Available 09:00 - 17:00 Monday to FridayCustomer Support
Businesses typically spend a large percentage of their marketing budget encouraging potential customers to call. What makes, or breaks, the success of these campaigns is the experience customers have when they make the decision to contact a company.
Callers who are kept waiting or are unsure if they have come through to the right place, are likely to hang up – and when they do, it’s highly unlikely that they will call back. Managing customer calls, especially during periods of high d
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."