A voicemail system provides a central "answering machine" for users of a telephone system. All users have their own mailbox and can divert calls to the voicemail system when they are not available. The voicemail will then play the user's personalised greeting to a caller and allow him to leave a message in their mailbox. Most voicemail systems also provide auto-attendant options for routing callers to departments or extensions and for giving out information to callers. A voicemail/auto-attendant system allows you to handle incoming calls and direct call traffic more effectively, thereby creating a professional image and improving the service you give to your customers.

Tailor-made solutions

Nationwide Installation

Telephone Systems

Unified Messaging

Jargon Buster!

Message handling options allow you to delete, save or forward messages to another mailbox
Personalised greetings can be updated on a daily basis to give a professional image
Staff can dial in to their mailbox to collect messages while they are out of the office
Incoming calls can be routed more efficiently relieving switchboard traffic
Recorded information such as office hours can be passed to callers
Out of hours calls can be diverted to voicemail

Many of the telephone system manufacturers we deal with produce generic voicemail / auto-attendant products for their systems.

We also provide complete voicemail systems which can be added on to your existing telephone system.