Providing Oaks Provoice
Incom offer Oak solutions with over 18,000 systems installed in the UK, Oak is one of the largest makers of telecom management systems in the world. This software is designed to assist as both a training aid and also to protect your company from malicious claims.

ProVoice Screen Capture
With an easy to use, easy to understand interface Provoice from Oak enables call recording to protect your staff and customers.

OAK ACD Manager, computer telephony integration (CTI)
Automatic call distribution is no longer just for call centres, it can increase productivity to Help desks, Customer Support teams, and Sales teams. Find out how ACD can benefit your company.

Suppliers in Telecommunication Systems
As every business is unique Incom can offer a solution tailored to you. With solutions that are ideal for the home office, or for large multi-nationals. Incom can offer you the solution to your voice and data stresses and strains. With over two decades of experience offering cost cutting solutions to most sectors from hotels to the rail industry, from private homes to British transport police.

Aastra Ascotel IntelliGate
The Aastra Ascotel IntelliGate family offers full Voice over IP (VoIP) functionality for use on a in-house data network, from 4 to 400 extensions we can offer a solution to your issues.

Aastra Ascotel Office Handsets
A selection of the telephones available from Aastra's award winning product range, solutions for your communication needs. Telephones to VoIP to IP Telephony

Ascom Ascotel Office 10 Telephone
A highly economical alternative to an analogue telephone, a digital telephone that is a practical solution for businesses with low levels of telephone traffic.

Aastra Ascotel Digital Office 25 Handset
A economical digital terminal from Aastra, a good entry level key phone.

Aastra Ascotel Office 35 and Office 35IP telephones
An extended range of features and benefits on these telephones for those that make and receive frequent telephone calls. Including hands free amongst other features.

Aastra Ascotel Office 45 / Office 45pro business telephone systems
This Business telephone system includes top of the range benefits like a large multi-function screen, and can be equipped with an Alpha keyboard (AKB) offering flexibility and control of incoming and outgoing calls.

Aastra Ascotel Office 1550 Softphone
Freedom for your communications with the certified for Windows IntelliGate IP PBX Office 1550 Windows based telephony

Aastra Ascotel DECT telephones Office 135 / Office 135pro
The benefits of mobile communication throughout the workplace with the Office 135 DECT telephone range. This cordless solution is ideal for use on the factory floor or large office building.

Aastra Ascotel Office 155pro DECT handset
This DECT telephone from Aastra has been specifically designed for industrial conditions. Knowing that we do not all work in a pristine office environment its rugged design is GAP compliant and has features to help you to continue to communicate while away from your desk.

Aastra Ascotel Qwerty Alpha Keyboard
A Qwerty keyboard that can be attached to the range of Aastra Office Telephones, making it easy to enter names, edit messages amongst other features.

Aastra Expansion Keypad
The EKP (Expansion Keypad) can be added to the Office 35, 35IP, 45 and 45Pro telephones enabling an additional ten configurable keys.

Aastra Ascotel Office 1600 IP PC based ScreenPhone
The Ascotel IntelliGate 1600 IP ScreenPhone was launched as a solution for small call centres and for remote workers. See how this solution could help your business.

Aastra IntelliGate Telephone Systems
As one of the parts of the solution packages we offer Incom use the flexible Aastra systems. With experience from large to small business Aastra can form a strong core to your telecom solution.

i7 software for Aastra softphones
The latest software of IntelliGate increases the benefits of your Aastra telephone system.

Open Interface Platform (OIP) Applications
Aastra OIP Toolbox offers an extensive range of screen based telephony options.

Mitel Networks SX 2000
Incom offers Mitel as one our solutions to your telecommunication needs. Mitel is a market leader in communication solutions between you and your network.

Mitel Networks Superset 4000 handsets
A selection of the telephones available from Mitel's product range, Mitel are experienced in offering solutions to your communication needs.

Mitel Networks Superset 4001 Telephone
The Superset 4001 is ideal for offices, hotel lobbies, retail stores, classrooms and much much more. Allowing basic access to PBX

Mitel Networks Superset 4015 Office Telephone
Providing users of this telephone with information about incoming calls as well as a wide array of call handling features. Mitel provide a solid telephone to cater for your needs.

Mitel Networks Superset 4025 Business telephone
Ideal for people who require feature rich telephony functions, a phone that can be modified to match your constantly changing needs.

Mitel Networks Superset 4125 Office phone
Based on the award winning Superset 4025 telephone the Mitel Superset 4125 has the addition of a RS232 interface

Mitel Networks Superset 4150 Business phone
A fully featured telephone ideal for managers, professionals, contact centre agents and supervisors. With options to make your working environment easier to manage this telephone is ideal for heavy telephony users.

Mitel Networks Superset PKM48
Additional capabilities for the superset telephone, the PKM 48 connects your Mitel telephone for use on the Mitel SX200 and SX2000 systems allowing for DSS, speed dial among other features.

NEC Philips Unified Solutions
The Sopho is a truly hybrid telecommunications solution supporting both traditional telephone systems support as well as Voice over IP (VoIP) solutions.

NEC Philips Dterm telephone Handsets
See a cross selection of the handsets we offer from NEC Philips Unified Solutions

Dterm 8 key display handset
A range of business handsets catering for multiple user needs. These state of the art telephones have been ergonomically designed.

Dterm 8 key non-display handset
A range of business handsets catering for multiple user needs. These state of the art telephones have been ergonomically designed.

Dterm 8 key display handset
A range of business handsets catering for multiple user needs. These state of the art telephones have been ergonomically designed.

Dterm 16 key display handset
A range of business handsets catering for multiple user needs. These state of the art telephones have been ergonomically designed.

Dterm 32 key display handset
A range of business handsets catering for multiple user needs. These state of the art telephones have been ergonomically designed.

NEC Philips C244 DECT Handset
From NEC Philips the C244 DECT handset is a business telephone system that is both GAP and CAP compatible.

C944 NEC Philips DECT telephone
A compact business handset that offers a rich set of features for your cordless telephone needs. This Digital Enhanced Cordless Telephone (DECT) provides you with even greater clarity.

Panasonic user friendly telephones
The way in which we do business is changing along with the way in which we communicate. Panasonic IP PBX hybrid telephones are designed to help your company move with the times without a huge upset to your communication needs.

Panasonic CTI solutions
Offering several programmes to aid you in CTI, from Hotel Applications (HAI) through Automatic Call Distribution (ACD)

Panasonic telephone handsets for traditional and IP services.
Our range of Panasonic telephony equipment, IP Phones, SIP Phones, Wireless Phones something to suit most business needs.

Panasonic KXT7720
This hybrid business telephone from Panasonic is compatible with the KXT 206 and KXTA 624 systems as well as the newer KX-TES308 and KX-TES828 phone systems.

Panasonic KXT7730 Business telephone
A hearing aid compatible business telephone from Panasonic, with inbuilt speaker phone and hands free speech among other features.

Panasonic KXT7750 phone system
A basic business phone ideal for small companies and start ups.

Panasonic KXT7740 Office Phone
Panasonics KXT range is supplemented by the KXT 7740 a 32 key DSS console

Panasonic KXT7436 Business Telephone
Digital Super Hybrid Systems will bring about a ground-breaking improvement in the performance of your telephone systems that provide that all important link connecting you to your customers. They bring the advanced digital functions - such as the Small Call Centre and Wireless Solutions, Messaging Solutions, ISDN Compatibility and much more. Today's newest businesses needs are for fast, effective communication, Panasonic have provided this with features that allow for :- world- networking information environment. Intelligent, and built with Panasonic reliability, the KX-T7436 systems provide users with fast, flexible voice and data communication in the Internet age. Panasonic at all times strives to deliver the latest in information systems to your company. Available in every digital telephone, the XDP jack allows you to connect any single-line device to the phone, enabling you to fax a document or transfer a data file from one PC to another-all while talking on the phone.

Incom Business Systems Ltd - Panasonic KXT7433
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7431
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7425
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7420
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7440
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7441
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7636
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7633
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7630
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7625
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7665
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7640
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXT7603
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KXTCA 155, KX-TCA 155, KXTCA155
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems Ltd - Panasonic KX-TCA 255, KXTCA 255, KXTCA255
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems - Panasonic KX-NT 265
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

Incom Business Systems - Panasonic KX-NT 136
Business telephone systems and data networks throughout the UK, supply, installation and maintenance. Professional, efficient response. Support for all systems supplied and maintained. Training of staff included.

A wide range of services for telecommunication
Incom Business Systems Ltd. offers a wide selection of services covering all your communication needs from major brand names and manufacturers within the Telecommunication and Voice and Data arena. Offering support from abandoned calls to Wide area networks (WANs)

Ascom Unified Messaging (UM)
Within the modern business world of mobile staff, unified messaging means providing an individual user access to all recognised messaging formats from voicemail to SMS, email to pager. This allows your customers and suppliers a easier way to keep in contact with your company which improves your customer service and helps drive your business forward by being accessible

Non-Geographic Numbers
With special numbers from freephone 0800s to Directory Enquiries numbers as well as 0845 to 090 we offer something just right for your business telephony needs.

Voicemail + auto-attendant
Systems to allow you to handle incoming calls and direct call traffic creating a professional image and improving your levels of customer service.

Customer Online Bill Registration
If you would like to check your telephone bill without having to wait. Incom Business Systems offers WebAbillity the paperless live billing system allowing you to keep track of your companies telephone calls, line rental and broadband in this one application.

Voice over IP (VoIP)
IP telephony used to transmit voice conversations over a data network Incom provides you with cost effective solutions.

Session Internet Protocol (SIP)
SIP allows much more flexibility for businesses enabling such things as multimedia conferences, as well as Internet telephone calls. With British Telecoms (BT) 21st Century Network project due for completion in 2009 the UK is going digital SIP is the future Incom can help you embrace it now.

An effective method to retain your customers? Music on Hold
Promote your products, customise telephone hold messages, use music on hold to capitalise on retention of your customers

Computer Telephony Integration (CTI)
What is CTI, find out what this term is and why Computer Telephony Integration can assist your business's communication. Whilst increasing staff productivity.

Power Protection with a Uninterruptible Power Supplies UPS
We recommend that you should always protect your phone system and data with a UPS, as the most common cause of computer and telephone failure are power related.

Project Management
After your telephone system installation requirements have been matched, Incom will project manage everything ensuring that your needs are understood and achieved

Nationwide Telephone System Maintenance
We could reduce your current telephone system maintenance costs by up to 50%

BSI approved, nationwide telephone system maintenance
Compared to other BSI approved maintenance companies Incom can save you income.

Maintenance Support Levels
Offering a range of support packages so you can tailor support to your needs.

Technical Support
Incom's Head Office based telecom engineers offer technical support via telephone or email, in addition to our on site service packages.

Technical Support customer registration
Submit your maintenance contract details here to receive your user name and password of online assistance.

Non-Customer technical support registration
If you do not hold a current communications maintenance contract then why not check out Incom Business Systems. Please take a moment to fill in the form to register as a user for the comms technical support section of our website. If you are new to supporting your in house telecom systems or have been in the voice and data section of your company for some time, everyone needs some help occasionally. Whether you are in Peterborough, the Pennines or anywhere in England, see if we can help. We do not group or batch your calls we treat you as an individual. Confused by your comms suppliers technical terms why not use our Jargon Buster to help provide an interpretation. There’s no catch just fill in the form on this page. From a tea boy to an Admiral everyone needs some help some time. Let Incom patch up your frayed nerves.

Changing the Time on your telephone systems
We receive a large quantity of calls from customers wanting to know how to change the time on their telephone system, particularly when the clocks in the UK change between British Summer Time and Greenwich Mean Time.

Request a Free Guide
From the 2007 award winning What to Buy for Business range we offer free guides to IP telephony and Business Telephone systems. Use this page to request either or both guides.

 Telecommunication Solutions Case Studies
Some of our case studies offering bespoke communication solutions for Voice and Data networks to a variety of industry sectors.

Case Study Christopher Rodgers and Associates
See how Incom Business Systems alleviated call pressure for a national operations centre, with a solution including auto attendant, unified messaging (UM) amongst other solutions.

Case study of Association of Train Operating Companies (ATOC)
How Incom worked with ATOC to provide a telecommunications solution.

Customer case study of Campanile UK
A study of how Incom Business Systems worked with Campanile enabling integration of telecommunications system with all major front of house systems.

The Wrightington Hotel + Country Club case study
How the SX2000 and Incom Business Systems solved this Best Western Hotels communications worries with a complete communication solution for their voice and data traffic.

Incom Network Services communication solutions
A single point of contact for all your communication needs, all your voice and data needs in one neat package.

Network Services Initial Contact Form
Want to find out how we can save your business money for all your voice and data communication needs?

Your Broadband / DSL supplier
We offer a comprehensive ADSL and SDSL solution for all your internet needs, from VoIP and VPN to IP telephony and surfing the net. With the benefits of a Static IP address Incom offer your business a global internet access solution.

Broadband / DSL from Incom Business Systems
Comprehensive ADSL and SDSL for all your internet, VoIP, VPN needs. Incom offer your business the total solution allowing you to bring all your digital communication under one roof saving you having to source out to multiple suppliers for each product.

Used Telephone systems
Often the same telecommunications equipment you are acquiring new is available from Incom Business Systems refurbished stock - the only difference is the price! With full on-site maintenance and and most equipment refurbished to new standard, only the buyer knows the difference.

Second user system, buy a system
Submit your details to the form on this page and one of our team will contact you with a quote for a refurbished telephone system.

Second user system, selling a telephone system
Just submit your details in the form and one of our team will contact you to discuss giving you some money for your old telephone system!

Incom Catalogue Request Form
To request our latest buyers guide for products and services that we offer. Including Panasonic, Aastra, NEC Philips, Mitel, Nortel, and a huge range of individual solutions for your needs.

Sales Contact Form
For Enquiries about the services we provide to save you money in your telecommunications choices use our contact form.

News Home page
Want to find out our news follow this link to find out more about Incom Business Systems

Prize Draw
We are constantly trying to improve the service we provide to our customers and your comments and input are greatly appreciated. Following each telephone system installation our customers complete the online Customer Service Questionnaire. Each completed questionnaire is entered into a quarterly prize draw to win a digital answering machine.

Recruitment
Continuing business expansion means that we have an ongoing recruitment programme for Manchester based sales staff and engineering staff across the UK. If you would like to be considered for a position within the Incom Business Systems Ltd team, please fill in your details

Company Profile
With having traded for over 2 decades within the telecoms arena Incom Business systems engineers have over 130 years of experience performing installations, roll outs and repairs to communications equipment, click here to meet the team.

Incom Quality Statement
Incom Business Systems strive to be the first choice of customers, shareholders and employees. To find out more click to read our company statement.

Incom Business Systems Ltd - Terms + Conditions
For full terms and conditions for services from Incom Business systems click here

Incom Business Systems terms and conditions for Incom Network Services
For full terms and conditions of Incom Network Services follow the link above.

Customer Comments
Some comments from our many satisfied customers over their telecommunications solution provided by Incom Business Systems

Call Centres FAQ
Answers for those worrying questions about your telecommunications within a call centre.
 
Glossary of Terms
Lost or confused by all the jargon and terms in the Telecommunications industry looking for a way to stop that head ache take a look though our Jargon Buster. If you find any terms on our site that you do not understand and are not mentioned in our Jargon Buster please email webmaster@incomtele.com

Contact Incom Business Systems
Head office contact details as well as a map to help you find us.

Incom Business Systems Ltd - Sitemap
To help you navigate our site please use either the menus on each page or use this sitemap to find your way around.

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A .xml sitemap of the Incom Business Systems website

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