Incom Business Systems Ltd - NEC Philips Unified Solutions



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		The NEC Philips Sopho 2000 IPS is a fully hybrid communication solution offering both voice-over-IP and traditional telephony. This system future proofs your communications by phasing in IP telephony at a pace that suits your business with 512 TDM extensions and 1,000 IP extensions. It has over 400 telephony features. This versatile communication platform is ideal for small to medium sized companies from all sectors but has a suite of applications designed specifically for call centres.


		Supports full native peer-to-peer IP switching Integrated phonebook Fully integrates with existing database & CRM package Screenpops callers details Queues voice, e-mail and web queries Runs detailed reports of agent analysis



No dedicated cabling	Provides wide coverage
Converged network handles all VoIP traffic	Multiple & simultaneous users
Uses existing infrastructure	Clear &secure calls

NEC Philips Unified Solutions offer a unique solution that combines the benefits of IP telephony with the superior quality and facilities of the well-established DECT technology. This IP-based wireless system retains the service level to which your company is accustomed, providing perfect voice quality, seamless handover between cells and a secure air interface.

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