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Saturday, 31 Jul 2010  
 

VoiceMail

Products and Services > VoiceMail



A voicemail system provides a central "answering machine" for users of a telephone system. All users have their own mailbox and can divert calls to the voicemail system when they are not available. The voicemail will then play the user's personalised greeting to a caller and allow him to leave a message in their mailbox.

Most voicemail systems also provide auto-attendant options for routing callers to departments or extensions and for giving out information to callers.

A voicemail/auto-attendant system allows you to handle incoming calls and direct call traffic more effectively, thereby creating a professional image and improving the service you give to your customers.
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