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| Hot News |
 Ooh La La!
TWENTY years since the company was formed, Incom Business Systems celebrated its anniversary in styl - 
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A Doctor's Note
Not all notes from the Doctor mean bad news!! Incom recently received the attached letter from one -
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A Hat trick for Incom
Incom Business Systems Ltd are delighted to have been selected as a Finalist for the 3rd time at the -
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Keeping up our Standards
Incom Business Systems are delighted to announce our successful move from British Standard EN ISO900 -
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Twenty Years at the Top
Incom Business Systems Ltd have been providing “Best of Breed” business communication solutions sinc -
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Service with a Smile
Shaun Robinson who has been at Incom Business Systems for over 11 years has been promoted to Service -
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Incom's Royal Connections!
Incom Business Systems are delighted to have provided a state of the art Panasonic KXTDA 600 Hotel T -
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Call Centres |
Products and Services > Call Centres |
Incom Business Systems can provide scalable, modular call centre solutions, depending on a customer's requirements.
We have deployed multitudes of sophisticated call centre applications throughout the UK. Sectors include the banking industry, insurance, legal, distribution and manufacturing.
We have the product knowledge and experience to deploy call centres from as small as five users, to global "follow the sun" technology.
Call centres have evolved from receiving pure incoming voice calls, to now having the requirement to queue and monitor based on skills, browse websites, email queueing, fax queueing and live web chat, with added functionality
for supervisors to view and report on all of an agents activity.
We have transformed simple voice call centres, into state-of-the-art multimedia call centres. To experience this first hand, click here to view our LiveChat feature.
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0161 876 5353