Eliminate Patient Stress - Horizon Integrator for EMIS!

Wednesday, 10 January 2018

Good news for NHS and GP surgeries! As a Gamma partner, we’re delighted to announce Horizon has integrated with EMIS, a leading CRM used by the NHS and GP surgeries all over the UK.

How can Incom-CNS customers benefit?
Horizon's seamless integration with EMIS will provide our healthcare customers with highly professional communications with minimum effort.

Customers will benefit from features such as:

  • Click to dial – for a better customer experience
  • Caller preview – to route calls quickly and efficiently
  • Automatic popping of the EMIS contact page – for instant access to information
MD David Hughes comments, “The integrator for EMIS will enable our NHS and GP Surgery customers to keep a record of call history and interactions with patients, as well as screen-pops on inbound calls thus improving customer service.”

Incom-CNS has been supplying award-winning solutions to customers like Manchester Royal Infirmary, Trafford Hospitals and many GP surgeries and Health Centres, for nearly three decades. This wealth of experience in the healthcare sector means we understand the reliable and flexible solutions required to meet the demands of a surgery and high patient expectations.

If you would like to book a meeting and find out more, get in touch with our team. Call 0800 054 2576 or email sales@incom.co.uk


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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "

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"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."

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