Business Communication solutions for the Legal Market

Increase loyalty, deliver personalised services, sustain fee income

Powerful Communications Made Simple

Utilise Unified Communications (UC) strategically. Reduce the Total Cost of Ownership (TCO) of business telephony. Release IT support from complex system management. Empower your organisation with advanced communications tools that enhance performance and profitability.

With increasing pressure on fees, changing client demands, competition from non-legal brands and evolving staff working practices, today’s law firm faces numerous challenges to profitability, client preference and service excellence. At the same time, IT departments face greater pressure to deliver more with less budget. Unified Communications (UC) provides a robust communications framework that enables law firms to effectively communicate and collaborate, regardless of location, while delivering simplified system management and reduced total cost of ownership.

Review the Legal IT Landscapes 2015 Report for technology trends in the legal market.

The Benefits of Unified Communications for Law Firms

  • Bring together communications into a single, seamless environment.
  • Enhance client service with advanced call handling features.
  • Empower staff by delivering ease of use.
  • Reduce IT burden with simple system management.
  • De-risk with a highly resilient communications platform.
  • Reduce the Total Cost of Ownership for business telephony.
Download our free "The Five Benefits of ShoreTel’s Unified Communications Platform" leaflet.

Watch the video >

"Our ShoreTel unified communications platform provides a host of advanced features that make everyday communications faster and more efficient. Our communications environment is highly scaleable and easy to manage, so we can add more users to the system easily and quickly, irrespective of their working location or role. Put simply, the ShoreTel unified communications solution recommended by Incom delivers less complexity, ease of use and a much lower total cost of ownership to Ison Harrison."

Michael Peel, Practice Director, Ison Harrison

The Incom Customer Experience

For IT Directors and Practice Directors, the use of advanced communications solutions must be manageable, easily modified and scalable to meet the immediate and future needs of the law firm. Our award-winning solutions for law firms enable people to collaborate and work more effectively, while reducing operational costs and capital expenditure. Our expertise in voice and data convergence and contact centre technologies enables us to address the evolving requirements of organisations of all sizes.

Ease of use and management. Absolute reliability. Return on investment.

 

Existing customers can chat to our friendly support team online to report a fault.

Available 09:00 - 17:00 Monday to Friday

Customer Support

Latest Posts - 19 Feb 2018

26 2018 01

As long-standing advocates of supporting local communities, we jumped at the chance to sponsor Aspul ...view more >
10 2018 01

Good news for NHS and GP surgeries! As a Gamma partner, we’re delighted to announce Horizon has inte ...view more >
23 2017 12

To celebrate the start of the festive season, this year’s Incom-CNS christmas party was held at an e ...view more >

Latest Blog

Do Your Business Continuity Plans Cover Telecoms? - 15/01/18

No one expects disaster to strike. Business owners and managers have multiple worries, but how often does fire, theft, flood damage, power failures, catastrophic hardware/software failures and even terrorism, cross our minds?

Most of us worry about cashflow issues. Not closing enough deals. Coping with demand. Looking after customers. Managing staff, and other daily challenges. Next, we worry about long-term objectives and active projects. But whether we are prepared for an unexpecte
...view more >

Our Videos

> Williams F1 uses UC and mobility to extend office trackside at Grand Prix

Follow Us

Icon BlogTwitterFacebookLinkedIn

Quality

 

Testimonials

"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "

Niki Waters, Premier Holidays, Cambridge


"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."

Horizon Nuclear Power, Gloucester

Our partners