Incom Business Systems Ltd - Customer Service Questionnaire

Following the recent completion of the work in connection with your communications equipment, we would appreciate your rating of our service. Please take a few minutes to complete the form below and you will be entered into our FREE quarterly draw for a DECT cordless telephone.

CONGRATULATIONS TO LAST QUARTER'S WINNER -
RICKY BROWN OF ADDACTION, MANCHESTER

Company Name:

Contact Name:

Telephone Number:

email address:

Please rate us on the following - 1 = poor, 6 = excellent
	poor									excellent
Sales	1	2		3		4		5				6
Handling of your initial call
Knowledge and professionalism of our Sales Person
	poor								excellent
Liaison and Administration	1	2		3		4		5				6
Arranging your BT or alternate carrier lines (if applicable)
Meeting your required dates
	poor										excellent
Installation	1		2		3		4	5				6
Delivery of equipment to site on time (if applicable)
Completion and programming to schedule
	poor										excellent
Engineer	1		2		3		4	5				6
Knowledge and professionalism
Co-operation/courtesy
Appearance
	poor										excellent
Training	1		2		3		4	5				6
Training on system use
	poor										excellent
The system	1		2		3		4	5				6
How well does the equipment meet your expectations?

Please add any further comments you have:

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