Supercharge Your Business Communications

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Discover ShoreTel Unified Communications Today.
Download our ShoreTel UC Discovery Kit

Untangle the complexity of business communications

The Internet has transformed business into an “always-on” world of commerce and communication. But the integrated, seamless world promised by technology can be elusive and is never more apparent than when upgrading to a new phone system. Additional complexity, reduced budgets, and increasingly flexible working practices put huge pressure on decision-makers and IT staff alike to make it all work.

Until ShoreTel.

ShoreTel delivers communication solutions that are easy to deploy, manage, scale and use. Designed from the ground up to simplify administration and delight end-users, ShoreTel’s Unified Communications (UC) phone systems eliminate complexity and helps your staff be more self-reliant and productive.

Beyond business phone systems with ShoreTel UC

ShoreTel's UC capabilities leverage the power of VoIP to integrate communication tasks. Built on a business VoIP phone system, ShoreTel brings together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a single, seamless business environment.

ShoreTel’s on-premise business phone system with built-in UC lets both on-site and remote end-users see who is available at any given moment, and decide how best to reach them. With less time spent playing phone-tag, everyone has more time for the real business at hand.

With ShoreTel UC, Everyone is a Winner

  • End-users benefit from advanced but easy-to-use features which enhance their productivity and make collaboration faster and more effective.
  • CEOs and line-of-business executives welcome the significantly reduced total cost of ownership and increased ROI gained from communication tools that deliver a competitive advantage.
  • IT professionals are released from time-consuming system management and staff training, with a simple-to-use, feature-rich UC platform that is reliable and scalable.
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Download Part 1 of the ShoreTel UC Discovery Kit Today

Our ShoreTel UC Discovery Kit is available to download today free of charge and includes helpful white papers that explain how IP telephony systems enable business to leverage the power of UC to benefit your business.

Simply complete and submit the ShoreTel UC Discovery Kit form on the right hand side of this page and the Discovery Kit will be made available to you.

Got a minute? Here are the Top 10 reasons why now is the time to go ShoreTel (video).

ShoreTel UC Discovery Kit

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The contact centre as touchpoint for service excellence - 16/05/16

In our latest guest blog, Niki Waters, Projects Manager at Premier Holidays, identifies the trends and challenges shaping the contact centre of the future.

They haven’t always been viewed as a company’s most valuable assets, but with customer service critical to winning new customers and enhancing loyalty, the role of the contact centre is fast taking centre stage. So what are the key challenges faced by those responsible for the performance of the contact centre? And
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Customer Videos

> Williams F1 uses UC and mobility to extend office trackside at Grand Prix

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Testimonials

"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies which the ShoreTel system has certainly done."

Niki Waters, Premier Holidays, Cambridge


"The ShoreTel system provided and installed by Incom will pay for itself in two years through significantly reduced management costs and we have already achieved substantial savings on our telephone bill - in the order of 20%."

Stuart Stephen, Stafford & Rural Homes.

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