Latest Posts - 15 Aug 2018
We’re delighted to announce that the Incom-CNS Group has been shortlisted as finalists in the view more >
Untangle the complexity of business communications
The Internet has transformed business into an “always-on” world of commerce and communication. But the integrated, seamless world promised by technology can be elusive and is never more apparent than when upgrading to a new phone system. Additional complexity, reduced budgets, and increasingly flexible working practices put huge pressure on decision-makers and IT staff alike to make it all work.
ShoreTel delivers communication solutions that are easy to deploy, manage, scale and use. Designed from the ground up to simplify administration and delight end-users, ShoreTel’s Unified Communications (UC) phone systems eliminate complexity and helps your staff be more self-reliant and productive.
Beyond business phone systems with ShoreTel UC
ShoreTel's UC capabilities leverage the power of VoIP to integrate communication tasks. Built on a business VoIP phone system, ShoreTel brings together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a single, seamless business environment.
ShoreTel’s on-premise business phone system with built-in UC lets both on-site and remote end-users see who is available at any given moment, and decide how best to reach them. With less time spent playing phone-tag, everyone has more time for the real business at hand.
With ShoreTel UC, Everyone is a Winner
Download Part 1 of the ShoreTel UC Discovery Kit Today
Our ShoreTel UC Discovery Kit is available to download today free of charge and includes helpful white papers that explain how IP telephony systems enable business to leverage the power of UC to benefit your business.
Simply complete and submit the ShoreTel UC Discovery Kit form on the right hand side of this page and the Discovery Kit will be made available to you.
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Did you know that, on average, 94% of a company’s marketing budget is spent trying to get people to call their business? When they do call, a staggering 70% are transferred or placed on hold, faced with uninteresting recorded messages or worse still – silence or beeps!
Customers are the most important thing to your business; however, a poor on-hold experience can cost even the most professional businesses with the highest quality products and services both financially and in terms of t
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."