Incom Business Systems Ltd - Oak Call Cost Management, Call logging
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Cost Reports
Q. Do you know how many calls are made and received by your business?

Q. Do you know if your telephone lines are constantly busy or often redundant?

Q. Do you know if calls from your potential customers are going unanswered?

Q. Do you know if your marketing campaigns are generating incoming calls?

Q. Do you know if particular members of staff are making premium rate calls?

Q. Do you know how many calls your telesales team are making?
 
A.

Call management software monitors incoming and outgoing call traffic on your telephone system enabling you to manage your telecommunications more effectively.

  • Screen popup, email or SMS notification of "exceptional" calls ie. over a certain cost, to a specified number etc
  • Powerful report scheduler that allows the automated delivery of reports by email to selected users
  • Large range of selection criteria to allow reports to be customised to meet individual needs
  • Comprehensive range of reports including Cost, Response, Traffic, and Account Codes
  • Single or multi-site reporting with remote collection using IP or dial up buffers
  • Real time monitor that displays calls in itemised and graphical format
  • Compatible with Windows XP Pro, Windows 2000, Windows NT4
  • Full range of Carrier Costing Tables with regular updates

CLICK HERE to request a call from one of our team to discuss your company's communication requirements OR call us FREE on 0800 652 6115.

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© 2003 Incom Business Systems Ltd
Incom House, Waterside, Trafford Park, Manchester, M17 1WD