|
|
| |
 |
|
|
|
|
The Association
of Train Operating Companies (ATOC) is the voice
of the passenger rail industry in the UK. ATOC needed a
telecommunications
solution for their offices in Russell Square, London, which
would provide resilience, future proofing and a reduction
in costs. Incom Business Systems' solution was an NEC NEAX
2000 IPS with 140 extensions,
Windows based PC interface for all users,
call conference facility for up to 64 users, a bespoke outbound
call package, a
network Auto-Attendant and a disaster recovery plan.
|
|
"We
have made significant savings on our telecoms spend.”
Simon Taylor, Management Services & Facilities
Manager, ATOC
|
|
|
|
|
|
Simon Taylor of ATOC, London
|
|
|
|
|
|
|
|
|
|
|
|
As
Campanile UK's preferred telecommunications supplier,
Incom Business Systems maintain telephone systems in Campanile
hotels across the whole of the UK and have recently installed
Mitel Networks SX-2000 systems in "new build" hotels
in both Glasgow and Leicester. One of the main requirements for
the new systems was full integration with the front of house
(PMS) system to allow increased revenue, improved customer
service and better staff efficiency.
|
|
"Incom
Business Systems provide the right product at the right
price”
David Anderson, Head of UK Operations, Campanile UK
|
|
|
Campanile Hotel,
Glasgow
|
|
|
|
 |
|
 |
|
|
Christopher
Rodgers & Associates are
a nationwide practice of Chartered Surveyors and Architects.
The replacement of the telephone system in their National
Operations Centre included the installation of an
Aastra Ascotel telephone system with an 8 port voicemail /
auto attendant, incorporating a unified
messaging platform
to enable the management of voicemail, email and fax through
a single message centre.
|
|
"If
I'm out of the office
I
can dial in to my mailbox and listen to my emails
or
forward any urgent messages to a fax machine wherever I am.”
Chris
Rodgers, Practice Principal
|
|
|
|
|
|
Christopher Rodgers & Associates, Lancashire |
|
|
|
| |
 |
|
 |
|
|
|
The
Wrightington Hotel & Country Club,
privately owned and a member of the Best Western Hotel
group, wished to upgrade from their analogue telephone
system to
a complete communications solution. Incom Business
Systems' solution was the provision of Primary
Rate digital lines with DDI numbers
and the installation of a Mitel
SX-2000 with voicemail. Each extension was configured
with a mailbox and bedroom handsets featured a data point
allowing internet access for hotel guests. The networking
of all PCs in the hotel completed the full voice and data
solution.
|
|
|
| |
|
| |
|
The Wrightington
Hotel & Country Club, Lancashire |
|
|
|
|
