Incom Business Systems - Aastra OIP Applications
OIP Toolbox Applications
   
OIP Toolbox
OIP (Open Interface Platform) offers an extensive range of screen based telephony options by integrating with Microsoft Outlook. This software provides high quality integration, efficiency and guaranteed reliability by improving the entire information flow and business productivity.
 
Extension Status Displays 'Busy', 'Free' and 'Absent' status of staff including Outlook Calendar details
Calendar Manager View and make your appointments without having Outlook open
Call Manager Carry out telephony functions from screen including answering, transfering & missed call lists
Directory Manager Easy access to Extension list and speed dial numbers and Outlook contact folders
Message Manager Send text messages or emails to any internal phone extension
Terminal Manager Program & customise your telephone to suit your communication needs
User Preference Controls your OIP Toolbox suite settings
Agent Manager (Option) A smart, powerful and highly cost effective ACD / call centre option for IntelliGate IP PBX
   
Benefits of OIP
  • View extension status at a glance
  • Dial colleagues by double clicking their name
  • Quick access to frequently dialled numbers
  • Search the directory for numbers from multiple databases
  • Send text messages via the PC
  • Programme the phone terminal from your PC
  • Call centre applications including Automatic Call Distribution
Office Edial
Office eDial is a comptuer telephony application enabling a number of small screen-based features to improve business efficiency & productivity. Edial allows the user to screen dial contacts and screen pops the caller's details.
Features
  • Integrates with Outlook
  • Dial from screen by highlighting the number then pressing
    relevant function key
  • Call list from personal call history log
  • Screen pops contact details
   
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