A business communications platform that works as hard and fast as you do.Get ready for greater business flexibility and customer insights, heightened workforce productivity and lower IT operating costs for your business. Read more about ShoreTel Connect >
“The ability to collect quotes in real-time and feed details into ShoreTel allows us to prioritise calls and ensure we give high priority to those likely to result in a sale.” Rupert Gladstone, Head of IT, Premium Choice Read more about our solutions for insurance companies >
“We have worked with Incom for twenty years and the ShoreTel UC platform, matched by Incom's excellent technical support, stands us in good stead.” Ruth Bailey, Practice Manager, 9 St John Street Chambers Read more about our solutions for legal firms >
Our solutions encompass VoIP, Unified Communications, Mobility and Hospitality. We'll help you to identify the right solution to improve your business processes, deliver cost savings and enhance customer experience.
Flexible and scalable, our solutions improve the way you manage your calls and communicate with your customers. Features: call handling and routing, CRM integration, advanced reporting and multimedia service options.
Calls, Lines & Connectivity
High quality, business grade business network services to help reduce costs and improve efficiency. From call and line rental packages, to data connections between sites, we'll satisfy your business needs and budgets.
Let our experts guide you through the best options and deals from the main UK mobile networks. From bespoke business tariffs to SIM only deals, we'll get you the bill, device and contract you want.
IT Sales & Support
From network planning and the installation of IT infrastructure, to maintenance, back-ups and software upgrades; our team of friendly and knowledgeable experts can meet all your IT needs.
Cloud Computing & Telephony
Centralise your infrastructure with our reliable and flexible Cloud telephony and Cloud computing solutions that can lower operational and capital expenditure, reduce carbon emissions, and improve business productivity.
Welcome to Incom Business Systems!
We are industry leaders in the supply, installation and maintenance of business grade, voice and data solutions. For 24-years we have been helping businesses of all sizes and industries, across the UK, to implement the right communications solution for their business - enabling them to enhance performance and productivity, whilst reducing operating costs and capital expenditure.
At the very core of our philosophy is the desire to do business ethically and provide the right solution for our customers - first time, every time. Our experienced team will work hard to understand your business communications challenges and objectives to ensure that we can help you to make the best decision for your organisation.
Quality is a mind set at Incom and we work with leading global brands including ShoreTel, NEC, Microsoft and Panasonic. We also have direct relationships with BT Openreach and BT Wholesale, allowing us to provide exceptionally competitive line rental and call charges on a "World Class" Network.
We deliver high levels of service and after sales support. Our customer loyalty and retention is exceptional, with thousands of satisfied customers benefitting from improved flexibility, enhanced productivity and financial savings.
BSI accreditation demonstrates our commitment to quality and customer satisfaction. In order to maintain our BSI status we undertake regular assessments to ensure that we meet the required framework for managing and improving the quality of our service delivery.
Easy to do business with
With Incom Business Systems as your partner, managing your business communications is made easy. You have one provider, one point of contact and one bill - regardless of our service provision to you (e.g. calls, lines, equipment, mobile, maintenance, Wi-Fi, broadband) making internal administration straightforward. Bills are tailored to your requirements, so if you need a breakdown by individual or multiple sites and telephone numbers, we'll deliver this to you. No problem.
The need for digital services has never been stronger. According to recent research, over a fifth of us will always opt for a digital service, if offered, and online banking and online shopping reign supreme as the most used and valued digital services every day (both at around 67%).
Despite this uptake, there are still obstacles when it comes to digital services, as successfully embracing the digital revolution requires a sea-change in attitude and a clear strategy, if it is to succ ...view more >
"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies which the ShoreTel system has certainly done."
Niki Waters, Premier Holidays, Cambridge
"The ShoreTel system provided and installed by Incom will pay for itself in two years through significantly reduced management costs and we have already achieved substantial savings on our telephone bill - in the order of 20%."