income what we do

Welcome to the Incom-CNS Group

Borne of the unification of two respected powerhouses in the business communications industry, the Incom-CNS Group is, arguably, the UK's ultimate business communications partner. Providing best of breed solutions on world class infrastructure, Incom-CNS offers an unrivalled breadth of solutions and in-depth technical expertise in all aspects of business communication. ReadMore

Our ethos

Our team takes a consultative approach, investing the time to fully understand each customer's needs, enabling us to tailor solutions that consistently meet and exceed expectations. Outstanding customer service is at the very heart of the Group ethos and we believe that this is what sets us apart from other resellers. As MD David Hughes says, "Our single, crucial, differential is our endless commitment to outstanding customer service. From the Board of Directors through the entire Incom-CNS team, we understand that world-class service creates loyal, happy customers and our team is regularly commended by customers for going 'above and beyond' as they strive to achieve this common goal."
 

Telephone Systems

Telephone Systems
    Our solutions encompass VoIP, Unified Communications, Mobility and Hospitality. We'll help you to identify the right solution to improve your business processes, deliver cost savings and enhance customer experience.

Contact Centres

Contact Centres
    Flexible and scalable, our solutions improve the way you manage your calls and communicate with your customers. Features: call handling and routing, CRM integration, advanced reporting and multimedia service options.

Calls, Lines & Connectivity

Calls, Lines & Connectivity
    High quality, business grade business network services to help reduce costs and improve efficiency. From call and line rental packages, to data connections between sites, we'll satisfy your business needs and budgets.
 

Business Mobile

Business Mobile
    Let our experts guide you through the best options and deals from the main UK mobile networks. From bespoke business tariffs to SIM only deals, we'll get you the bill, device and contract you want.

IT Sales & Support

IT Sales & Support
    From network planning and the installation of IT infrastructure, to maintenance, back-ups and software upgrades; our team of friendly and knowledgeable experts can meet all your IT needs.

Cloud Computing & Telephony

Cloud Computing & Telephony
    Centralise your infrastructure with our reliable and flexible Cloud telephony and Cloud computing solutions that can lower operational and capital expenditure, reduce carbon emissions, and improve business productivity.
 

Existing customers can chat to our friendly support team online to report a fault.

Available 09:00 - 17:00 Monday to Friday

Customer Support

Latest Posts - 25 Sep 2018

19 2018 09

Today sees the start of the Gamma Ball Rally, a Comms industry fundraiser organised by Gamma and sup ...view more >
16 2018 07

Continuing our long-standing commitment to supporting the local community, we were delighted to be o ...view more >
11 2018 05

What a brilliant way to start the weekend! Incom-CNS has been shortlisted as finalists in the ‘Enter ...view more >

Latest Blog

Want to give your customers the perfect first impression? - 28/06/18

Did you know that, on average, 94% of a company’s marketing budget is spent trying to get people to call their business? When they do call, a staggering 70% are transferred or placed on hold, faced with uninteresting recorded messages or worse still – silence or beeps!

Customers are the most important thing to your business; however, a poor on-hold experience can cost even the most professional businesses with the highest quality products and services both financially and in terms of t
...view more >

Our Videos

> Williams F1 uses UC and mobility to extend office trackside at Grand Prix

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Quality

 

Testimonials

"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "

Niki Waters, Premier Holidays, Cambridge


"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."

Horizon Nuclear Power, Gloucester

Our partners