• Enhance client service and reduce telephony costs with ShoreTel

    “Put simply, the ShoreTel unified communications solution recommended by Incom delivers less complexity, ease of use and a much lower total cost of ownership to Ison Harrison.”
    Michael Peel, Practice Director, Ison Harrison
    Read more about our solutions for law firms >

  • Get Superfast broadband!

    Claim your £3000 Government grant now
    Fast and improved client communications
    Reduce costs with online data storage
    Reduce line rental and call tariff costs with SIP
    Get free SIP calls until 31st March 2016 Find out more >

  • Tailored Business Communications

    Industry leaders for 24 years
    Solutions tailored to your business
    Nationwide support team
    Unified approach to business communications
    Customer web portal
    1 provider, 1 bill, 1 point of contact

  • Cloud Telephony

    Flexible, scalable solution
    No outlay for on-premise kit
    Full phone system functionality
    Reduced carbon emissions by 45%

  • Cloud Computing

    Reduce IT expenditure
    Work from anywhere
    Use 30% less energy
    Almost unlimited storage
    Improve workforce collaboration

  • Calls, Lines & Connectivity

    Save up to 60% on calls & lines
    Achieve greater savings on VoIP
    Call plans tailored to your specific needs
    FREE 0800, 0845 etc. numbers

  • Business Telephone Systems

    Contact Centres
    Business Mobility
    Hospitality Solutions
    Single or multi-site scalable systems
    Nationwide installation & maintenance

  • IT Sales & Support

    Network advice, planning & set up
    On-site & remote support
    Nationwide installation & maintenance
    Secure, robust & reliable infrastructure

  • Business Mobile

    Bespoke tariffs
    SIM only deals available
    Latest handsets and tablets
    28-day handset demo service

Telephone Systems

Telephone Systems
    Our solutions encompass VoIP, Unified Communications, Mobility and Hospitality. We'll help you to identify the right solution to improve your business processes, deliver cost savings and enhance customer experience.

Contact Centres

Contact Centres
    Flexible and scalable, our solutions improve the way you manage your calls and communicate with your customers. Features: call handling and routing, CRM integration, advanced reporting and multimedia service options.

Calls, Lines & Connectivity

Calls, Lines & Connectivity
    High quality, business grade business network services to help reduce costs and improve efficiency. From call and line rental packages, to data connections between sites, we'll satisfy your business needs and budgets.

Business Mobile

Business Mobile
    Let our experts guide you through the best options and deals from the main UK mobile networks. From bespoke business tariffs to SIM only deals, we'll get you the bill, device and contract you want.

IT Sales & Support

IT Sales & Support
    From network planning and the installation of IT infrastructure, to maintenance, back-ups and software upgrades; our team of friendly and knowledgeable experts can meet all your IT needs.

Cloud Computing & Telephony

Cloud Computing & Telephony
    Centralise your infrastructure with our reliable and flexible Cloud telephony and Cloud computing solutions that can lower operational and capital expenditure, reduce carbon emissions, and improve business productivity.

Welcome to Incom Business Systems!

We are industry leaders in the supply, installation and maintenance of business grade, voice and data solutions. For 24-years we have been helping businesses of all sizes and industries, across the UK, to implement the right communications solution for their business - enabling them to enhance performance and productivity, whilst reducing operating costs and capital expenditure. ReadMore

Our ethos

At the very core of our philosophy is the desire to do business ethically and provide the right solution for our customers - first time, every time. Our experienced team will work hard to understand your business communications challenges and objectives to ensure that we can help you to make the best decision for your organisation.

Quality is a mind set at Incom and we work with leading global brands including ShoreTel, NEC, Microsoft and Panasonic. We also have direct relationships with BT Openreach and BT Wholesale, allowing us to provide exceptionally competitive line rental and call charges on a "World Class" Network.

We deliver high levels of service and after sales support. Our customer loyalty and retention is exceptional, with thousands of satisfied customers benefitting from improved flexibility, enhanced productivity and financial savings.

BSI accreditation demonstrates our commitment to quality and customer satisfaction. In order to maintain our BSI status we undertake regular assessments to ensure that we meet the required framework for managing and improving the quality of our service delivery.

Easy to do business with

With Incom Business Systems as your partner, managing your business communications is made easy. You have one provider, one point of contact and one bill - regardless of our service provision to you (e.g. calls, lines, equipment, mobile, maintenance, Wi-Fi, broadband) making internal administration straightforward. Bills are tailored to your requirements, so if you need a breakdown by individual or multiple sites and telephone numbers, we'll deliver this to you. No problem.

Get in touch

Call the Incom team today to discuss how we can help you to enhance your business performance and productivity and provide on-going cost savings.


Existing customers can chat to our friendly support team online to report a fault.

Available 09:00 - 17:00 Monday to Friday

Customer Support

Latest Posts - 23 May 2015

18 2015 05

For the ninth consecutive year, Incom is a finalist in the Convergence Channel's most prestigious an ...view more >
01 2015 05

For the fifth year running, we are fielding a team of fabulous fundraisers at the Great Manchester R ...view more >
28 2015 04

Continuing our long-standing relationship with Old Boltonians Football Club, Incom is delighted to a ...view more >

Latest Blog

Reinventing the customer experience for long-term success - 07/05/15

It’s not an easy time to be an insurance company. Cultural, operational and general market challenges are converging to shift the market landscape, plus widespread modernisation and major regulatory changes are on the horizon. As a result, insurance companies must take a long, hard look at the traditional ways of conducting business. Against this backdrop of change, the focus must sharpen on innovation and creating operational efficiencies that create a competitive differentiator to aid customer
...view more >

Customer Videos

> Williams F1 uses UC and mobility to extend office trackside at Grand Prix

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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies which the ShoreTel system has certainly done."

Niki Waters, Premier Holidays, Cambridge

"The ShoreTel system provided and installed by Incom will pay for itself in two years through significantly reduced management costs and we have already achieved substantial savings on our telephone bill - in the order of 20%."

Stuart Stephen, Stafford & Rural Homes.

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