income what we do

Welcome to the Incom-CNS Group

Borne of the unification of two respected powerhouses in the business communications industry, the Incom-CNS Group is, arguably, the UK's ultimate business communications partner. Providing best of breed solutions on world class infrastructure, Incom-CNS offers an unrivalled breadth of solutions and in-depth technical expertise in all aspects of business communication. ReadMore

Our ethos

Our team takes a consultative approach, investing the time to fully understand each customer's needs, enabling us to tailor solutions that consistently meet and exceed expectations. Outstanding customer service is at the very heart of the Group ethos and we believe that this is what sets us apart from other resellers. As MD David Hughes says, "Our single, crucial, differential is our endless commitment to outstanding customer service. From the Board of Directors through the entire Incom-CNS team, we understand that world-class service creates loyal, happy customers and our team is regularly commended by customers for going 'above and beyond' as they strive to achieve this common goal."

Telephone Systems

Telephone Systems
    Our solutions encompass VoIP, Unified Communications, Mobility and Hospitality. We'll help you to identify the right solution to improve your business processes, deliver cost savings and enhance customer experience.

Contact Centres

Contact Centres
    Flexible and scalable, our solutions improve the way you manage your calls and communicate with your customers. Features: call handling and routing, CRM integration, advanced reporting and multimedia service options.

Calls, Lines & Connectivity

Calls, Lines & Connectivity
    High quality, business grade business network services to help reduce costs and improve efficiency. From call and line rental packages, to data connections between sites, we'll satisfy your business needs and budgets.

Business Mobile

Business Mobile
    Let our experts guide you through the best options and deals from the main UK mobile networks. From bespoke business tariffs to SIM only deals, we'll get you the bill, device and contract you want.

IT Sales & Support

IT Sales & Support
    From network planning and the installation of IT infrastructure, to maintenance, back-ups and software upgrades; our team of friendly and knowledgeable experts can meet all your IT needs.

Cloud Computing & Telephony

Cloud Computing & Telephony
    Centralise your infrastructure with our reliable and flexible Cloud telephony and Cloud computing solutions that can lower operational and capital expenditure, reduce carbon emissions, and improve business productivity.

Existing customers can chat to our friendly support team online to report a fault.

Available 09:00 - 17:00 Monday to Friday

Customer Support

Latest Posts - 22 Mar 2018

27 2018 02

Did you know as a Samsung Approved Partner, you can pre-order the new Samsung Galax ...view more >
26 2018 01

As long-standing advocates of supporting local communities, we jumped at the chance to sponsor Aspul ...view more >
10 2018 01

Good news for NHS and GP surgeries! As a Gamma partner, we’re delighted to announce Horizon has inte ...view more >

Latest Blog

5 Key Considerations – Choosing A SIP Trunk Provider - 01/03/18

Selecting the right SIP Trunk provider

Only a few years ago, in 2012, organisations were starting to consider moving business telephony and communication online through SIP providers. For many, early caution turned into action, with security one of the top consideration for companies moving telecoms online through SIP providers.

SIP - Session Initiation Protocol (SIP) - trunking is an Internet-based service that c
...view more >

Our Videos

> Williams F1 uses UC and mobility to extend office trackside at Grand Prix

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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "

Niki Waters, Premier Holidays, Cambridge

"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."

Horizon Nuclear Power, Gloucester

Our partners