Welcome to the Incom-CNS Group
Borne of the unification of two respected powerhouses in the business communications industry, the Incom-CNS Group is, arguably, the UK's ultimate business communications partner. Providing best of breed solutions on world class infrastructure, Incom-CNS offers an unrivalled breadth of solutions and in-depth technical expertise in all aspects of business communication.
Our ethosOur team takes a consultative approach, investing the time to fully understand each customer's needs, enabling us to tailor solutions that consistently meet and exceed expectations. Outstanding customer service is at the very heart of the Group ethos and we believe that this is what sets us apart from other resellers. As MD David Hughes says, "Our single, crucial, differential is our endless commitment to outstanding customer service. From the Board of Directors through the entire Incom-CNS team, we understand that world-class service creates loyal, happy customers and our team is regularly commended by customers for going 'above and beyond' as they strive to achieve this common goal."
Chat to an expert
Want advice on the right solution for your business? We can help.
- Our solutions encompass VoIP, Unified Communications, Mobility and Hospitality. We'll help you to identify the right solution to improve your business processes, deliver cost savings and enhance customer experience.
- Flexible and scalable, our solutions improve the way you manage your calls and communicate with your customers. Features: call handling and routing, CRM integration, advanced reporting and multimedia service options.
Calls, Lines & Connectivity
- High quality, business grade business network services to help reduce costs and improve efficiency. From call and line rental packages, to data connections between sites, we'll satisfy your business needs and budgets.
- Let our experts guide you through the best options and deals from the main UK mobile networks. From bespoke business tariffs to SIM only deals, we'll get you the bill, device and contract you want.
IT Sales & Support
- From network planning and the installation of IT infrastructure, to maintenance, back-ups and software upgrades; our team of friendly and knowledgeable experts can meet all your IT needs.
Cloud Computing & Telephony
- Centralise your infrastructure with our reliable and flexible Cloud telephony and Cloud computing solutions that can lower operational and capital expenditure, reduce carbon emissions, and improve business productivity.
Existing customers can chat to our friendly support team online to report a fault.
Available 09:00 - 17:00 Monday to FridayCustomer Support
Did you know that, on average, 94% of a company’s marketing budget is spent trying to get people to call their business? When they do call, a staggering 70% are transferred or placed on hold, faced with uninteresting recorded messages or worse still – silence or beeps!
Customers are the most important thing to your business; however, a poor on-hold experience can cost even the most professional businesses with the highest quality products and services both financially and in terms of t
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."