Ensuring Quality of Service.

Incom carry out Customer Satisfaction Surveys following each install this is to ensure that our customers are happy and to quality check our processes ensuring that we always offer the highest level of service. This graph shows average customer responses since 2003

Established in 1989, Incom Business Systems Ltd was amongst the first resellers to help move office and commercial telephone systems from a traditional voice background to take the leap into converged communication solutions. We have expertise in all aspects of convergence technology including VoIP, CTI, Call Centre Management, Wireless Networking and Voice over WAN.
However, it's not simply our experience and expertise that makes us different, we take the time to understand how an organisation needs to communicate and offer professional advice on the best solution, whether it's a stand alone voice solution or a combination of voice and data to provide a telephony system.
As approved solution providers for a number of leading manufacturers, we strive to supply the right products based on an assessment of a customer's requirements. Whether it is working as your VoIP Service Provider, or providing your company with an internet phone service, or providing equipment from telephone handsets from companies like Panasonic, NEC Philips as well as Aastra, Cisco and Nortel, from telephone headsets, music on hold and call recording systems through to fully unified messaging business telephone systems .
With new technologies like SIP and VoIP we can will offer solutions that will improve your remote workers cost-effectiveness and productivity. As well as simplifying interoffice and customer communications.