Telephone Systems

Telephone Systems
    Our solutions encompass VoIP, Unified Communications, Mobility and Hospitality. We'll help you to identify the right solution to improve your business processes, deliver cost savings and enhance customer experience.

Contact Centres

Contact Centres
    Flexible and scalable, our solutions improve the way you manage your calls and communicate with your customers. Features: call handling and routing, CRM integration, advanced reporting and multimedia service options.

Calls, Lines & Connectivity

Calls, Lines & Connectivity
    High quality, business grade business network services to help reduce costs and improve efficiency. From call and line rental packages, to data connections between sites, we'll satisfy your business needs and budgets.
 

Business Mobile

Business Mobile
    Let our experts guide you through the best options and deals from the main UK mobile networks. From bespoke business tariffs to SIM only deals, we'll get you the bill, device and contract you want.

IT Sales & Support

IT Sales & Support
    From network planning and the installation of IT infrastructure, to maintenance, back-ups and software upgrades; our team of friendly and knowledgeable experts can meet all your IT needs.

Cloud Computing & Telephony

Cloud Computing & Telephony
    Centralise your infrastructure with our reliable and flexible Cloud telephony and Cloud computing solutions that can lower operational and capital expenditure, reduce carbon emissions, and improve business productivity.
 

Welcome to Incom Business Systems!

We are industry leaders in the supply, installation and maintenance of business grade, voice and data solutions. For 24-years we have been helping businesses of all sizes and industries, across the UK, to implement the right communications solution for their business - enabling them to enhance performance and productivity, whilst reducing operating costs and capital expenditure. ReadMore

Our ethos

At the very core of our philosophy is the desire to do business ethically and provide the right solution for our customers - first time, every time. Our experienced team will work hard to understand your business communications challenges and objectives to ensure that we can help you to make the best decision for your organisation.

Quality is a mind set at Incom and we work with leading global brands including ShoreTel, NEC, Microsoft and Panasonic. We also have direct relationships with BT Openreach and BT Wholesale, allowing us to provide exceptionally competitive line rental and call charges on a "World Class" Network.

We deliver high levels of service and after sales support. Our customer loyalty and retention is exceptional, with thousands of satisfied customers benefitting from improved flexibility, enhanced productivity and financial savings.

BSI accreditation demonstrates our commitment to quality and customer satisfaction. In order to maintain our BSI status we undertake regular assessments to ensure that we meet the required framework for managing and improving the quality of our service delivery.

Easy to do business with

With Incom Business Systems as your partner, managing your business communications is made easy. You have one provider, one point of contact and one bill - regardless of our service provision to you (e.g. calls, lines, equipment, mobile, maintenance, Wi-Fi, broadband) making internal administration straightforward. Bills are tailored to your requirements, so if you need a breakdown by individual or multiple sites and telephone numbers, we'll deliver this to you. No problem.

Get in touch

Call the Incom team today to discuss how we can help you to enhance your business performance and productivity and provide on-going cost savings.

 

Existing customers can chat to our friendly support team online to report a fault.

Available 09:00 - 17:00 Monday to Friday

Customer Support

Latest Posts - 11 Dec 2016

31 2016 10

Continuing a glorious year, Incom-CNS proudly pulled off the 'double-double' at the prestigious peer ...view more >
17 2016 06

Oh, what a night! Huge celebrations across the Incom-CNS team today, following last night's 'double' ...view more >
17 2016 05

We are proud of the fact that every year since 2006, Incom has been selected as a Finalist in at lea ...view more >

Latest Blog

The contact centre as touchpoint for service excellence - 16/05/16

In our latest guest blog, Niki Waters, Projects Manager at Premier Holidays, identifies the trends and challenges shaping the contact centre of the future.

They haven’t always been viewed as a company’s most valuable assets, but with customer service critical to winning new customers and enhancing loyalty, the role of the contact centre is fast taking centre stage. So what are the key challenges faced by those responsible for the performance of the contact centre? And
...view more >

Customer Videos

> Williams F1 uses UC and mobility to extend office trackside at Grand Prix

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Testimonials

"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies which the ShoreTel system has certainly done."

Niki Waters, Premier Holidays, Cambridge


"The ShoreTel system provided and installed by Incom will pay for itself in two years through significantly reduced management costs and we have already achieved substantial savings on our telephone bill - in the order of 20%."

Stuart Stephen, Stafford & Rural Homes.

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